The Types of Games on Offer

There are over 300 games to be played at Eurogrand. Of these, more than 200 of them are slots. While this may not come close to the number of some other online casinos’ offerings, it is pretty impressive considering only Playtech products are stocked on the site.

If slots aren’t your preferred game, there are also a number of table games to play. In total, there are 50 titles that can be played, including poker, blackjack, baccarat and roulette amongst others. Playtech also operates a great live casino, so we’re happy to reveal that these live table are also available to be played here too.

With the most options to choose from, it’s no wonder that slots are the most popular game type on the website. With some of the most well-known and universally loved Playtech games available, we think that the slots offerings are great.

When considering the gaming catalogue on the website, we believe that the number of table games on offer is adequate to cater to customers’ diverse needs. The Blackjack and Roulette categories are stocked with well-known titles, so this is definitely a casino for lovers of classics as opposed to more modern releases.

Live Games Available

As Playtech operates the largest online casino in the world, it’s no wonder that we were so satisfied to see so many fantastic options in the live dealer library. The live casino studio that they operate has been consistently delivering sleek, immersive games with high production value, and is certainly worth checking out.

At the time of writing, there are 30 live dealer tables to choose from, meaning that most live casino fans shouldn’t get bored. There are a variety of games to choose from, including live roulette and live blackjack. For this criteria, we will be giving top marks in our Eurogrand review.

Mobile Gaming

Not only does this operator work great on mobile browsers, but the website has developed a downloadable app that can be played on both Android and iPhone devices. However, for now the downloadable app only supports 60 titles. This makes it perfect for lovers of the classic games featured on the app like Wacky Waters and Magical Stacks. For those wanting more options, the in-browser casino should satisfy your needs. For this reason, the website’s mobile experience gets top marks in our Eurogrand review.

How Are the Table Limit Spreads

We believe that Playtech’s popularity has endured for so long because its table games offerings like roulette, blackjack, poker and baccarat can all be played at varying table limits. This means that this casino caters to high rollers and hobby players with its diverse table limit spreads.

For example, while Penny Roulette, as its name suggests, can be played for as little as KES50, the company’s Premium Roulette Pro can be played at KES25,000 a spin. These represent the lower and upper limits available for Eurogrand games that are not live, so whatever your budget, you’ll find something here to satisfy you.

Eurogrand Payouts

Playtech has a reputation for creating slot titles with generous RTP rates. Because these make up a majority of the website’s games offerings, the average Eurogrand payout tends to be consistently high. This is an important factor when we judge an online casino because it determines that a website is trustworthy.

The RTPs of Eurogrand’s table games are also fairly high, with both live dealer games and the non-live offerings collectively scoring in the late 90% ranges of return to player payouts. This is pretty standard for table games at many Kenyan online casinos as they tend to be dependent on the commonly-known rules. For this reason, we have rated the payouts highly in our Eurogrand review score.

The numbers above can be trusted for two reasons. Firstly, Playtech provides comprehensive RTP listings for all its titles, and a simple search into the games offered here revealed to us the tables’ upper and lower RTP scores. Secondly, the RTP rates of Eurogrand online casino have been independently tested by Gaming Laboratories Europe, an agency that specializes in analysing online gaming data to ensure that websites are acting fairly. They determined, based on historical records of past wins, that the overall RTP rate of Eurogrand is 95.21%.

The Website Functionality and Design

On first appearances, the Eurogrand web design did not impress us at first. While many other online casinos seem to replicate the elegance and glam of a Las Vegas casino, we couldn’t help but think that the website’s gold and black aesthetics were overly simplistic and tacky.

However, as we got used to the site, the simplicity proved to have merits. This is the website still possessed accurate search functions and a user-friendly interface. We have seen many websites do the opposite – favouring attractiveness for functionality – and in the end, it always becomes frustrating. With an easy to access sign-up page and a simplistic cashier payment procedure, we rate the web design and layout highly in our Eurogrand review.

While you do not need to download any software in order to play at the site, you still have that option. The Eurogrand software download is quick and easy and is accessible by clicking the bold Download tab on the home page. From here, an installer package will instantly download, with instructions provided online. This means that you can access the casino straight from your desktop – although you will still need an internet connection. If you’d rather just play on your mobile or desktop browser, without downloading, don’t worry – you will not be missing out on any more games or features.

As we mentioned earlier, we love it when online casinos offer their customers a wide variety of titles as well as a number of different software providers to choose from. This usually ensures that gameplay is always kept fresh by different developers’ styles and aesthetics.

Regardless, Playtech’s library of sleek, visually diverse and addictive games means we’re happy with just one provider in this case. This is because Playtech focuses on producing a variety of different games in both classical and modern styles. In the case of Eurogrand, both styles are represented.

Eurogrand Company Information

Eurogrand is owned and operated by the famous William Hill brand. In the unlikely chance that you are a Kenyan native and you haven’t heard of them, the company has been operating since 1934. For almost a century, it has not only survived countless challenges to the industry but thrived where its competitors failed.

As well as Eurogrand, William Hill is also Kenya’s largest land-based bookmaker, with over 2,000 betting shops located throughout Kenya. They are also known for sponsoring large sporting events and of course, also operate the allrounder and household name. Its current CEO is Ulrik Bengtsson.

Additional Information About Eurogrand

To ensure the safety of its patrons, Eurogrand supports responsible gambling measures. This includes allowing players to self-exclude as well as limiting their betting time and allowances. They work with a number of responsible gambling initiatives to ensure customers are protected, including GamStop and GamCare.

For players who want to take control of their gambling spending over the course of a month, this operator allows players to change their deposit limits. This just requires you to log into your account, then click on ‘My account’ in the menu and go to the ‘Deposit Limits’ page. We recommend this as a helpful early harm reduction step.

Available Customer Support Methods

In our opinion, the best casinos tend to offer 24/7 support. That is why we tend to lower our review scores when we see limited customer support options. In this case, we’re happy to reveal that Eurogrand’s customer support scores highly. This is because they offer email, telephone and live chat customer support options, with the live chat available all day, every day.

This ensures that customers can have any issues or concerns resolved as they appear, which is important in any situation involving the transferal of finances. On top of this, we were impressed to see that Eurogrand online casino offers support in multiple languages, including Finnish, German, Polish, Spanish, French and Russian.

Security and Player Protection

The Eurogrand online casino is protected by 128-bit SSL certificate technology. This is provided by RapidSSL, a trustworthy subsidiary of the highly respected GeoTrust certificate authority. The commitment to safety that GeoTrust has displayed over its history means you can be assured that your player data is kept safe here with encryption.

Eurogrand holds licenses in both Gibraltar and the United Kingdom, with both jurisdictions known for their strict criteria for applicants looking for licenses – especially around proving that the protection of player’s sensitive information is guaranteed. The UKGC license of its parent company the Mansion Group can be found here.

Extra Points

Here, we award extra points for those added elements that indicate that an online casino is competitive and reliable. Because of the reputation of its parent company, we have awarded 3 points in the awards category. In particular, in 2014, William Hill Gaming won 4 awards at the EGR Awards, including Best Casino Operator and Best Slots Operator.

We have also awarded two points for their promotions. One such promotion gives players a daily opportunity to win 10 spins on Maji Wilds when they deposit KES20. We were disappointed to find that there isn’t a great loyalty scheme in place, but fans of Playtech’s progressive jackpots like Age of Gods or Superman Roulette will enjoy the special games on this platform.

• Awards . 3/3

• Promotions . 2/3

• Special Games . 1/2

• Loyalty Scheme . 0/1

• Extras . 0/1

• Bonus Points . 6

For high-rolling players, you’ll be happy to know that there is a VIP scheme available. VIP Club members will receive a number of services including personal account management, exclusive promotions, increased Comp Point conversion rates and invitations to World Class Sporting events and more.

Eurogrand Review Conclusion: Strong Marks with a Few Flaws

All in all, we have to say that we were wholly satisfied with our Eurogrand online casino experience. The wide selection of games from Playtech left little to be desired, especially on the slots and live casino front. The reputation of its parent company guarantees a degree of quality and safety that cannot be overlooked.

We also enjoyed the mobile platform, and it was nice to see that there is the option to download the casino software to your desktop. It’s these added touches that show us that this casino is committed to creating a seamless gambling experience.

Although we had a great time using Eurogrand casino, there are a couple of things it could do to improve. For one, the aesthetic of the website is somewhat outdated, and perhaps a revamp would set it out from its competitors. Also, with some casinos offering loyalty schemes that see round-the-world trips or cars offered, we think Eurogrand could do better on this front.

Frequently Asked Questions

Sometimes our readers have additional questions relating to our reviewed online casinos or some of the information that we have provided. If this is the case, please email us at [email protected] so we can help answer your enquiries. Below, we’ve listed questions you may have after our Eurogrand review.

What kind of payment methods can I use to make a deposit at Dream Vegas?

You can use Visa, Mastercard, Neteller, Skrill, PayPal, Payz, iDebit, paysafecard, WebMoney, InstaDebit, POLi, Nordea, Euteller, and Trustly to deposit money into your account. However, not all of these may be available for withdrawals, so be sure to do your research before attempting to withdraw, or simply contact Eurogrand's comprehensive customer support.